Terms of service

Terms of Service

Welcome to Coolothe! These Terms of Service govern your use of coolothe.com and any purchases made through it. By accessing or using the Site, you agree to be bound by these Terms. Please read them carefully.

Coolothe is operated as an individual/sole proprietorship business based in Lucknow, Uttar Pradesh, India.

1. Eligibility

You must be at least 18 years old, or using the Site under the supervision of a parent or legal guardian, to make a purchase.

2. Products & Pricing

We make every effort to display our products and their prices as accurately as possible. However, we do not warrant that product descriptions, images, or other content on the Site are accurate, complete, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

All prices are listed in Indian Rupees (INR) unless otherwise stated and are subject to change without notice.

3. Orders & Payment

By placing an order, you confirm that all information you provide is accurate and complete. Payments are processed securely through our third-party payment gateway, Cashfree. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or errors in pricing/availability.

4. Shipping & Returns

Shipping and returns are governed by our separate Shipping Policy and Return & Refund Policy, which form part of these Terms.

5. Intellectual Property

All content on the Site including the Coolothe name, logo, mascot artwork, graphics, product designs, and text is the property of Coolothe and protected by applicable intellectual property laws. You may not reproduce, copy, distribute, or use any of our branding or content without prior written permission.

6. User Conduct

You agree not to use the Site for any unlawful purpose, to attempt unauthorized access to our systems, or to interfere with the proper functioning of the Site.

7. Limitation of Liability

To the fullest extent permitted by law, Coolothe shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim shall not exceed the amount you paid for the relevant order.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or the Site shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh.